"How can I help you?" versus "How can I best support you?"

Curious what others think about this...I've been trying to use the word support more often than help lately because I don't want to imply that the other person needs help.

Note: We all need help (especially me), basically nothing is accomplished by one person, and asking for help when you need it is a sign of strength, not weakness.

Support also seems like a sustained commitment versus a short-term offer.

Whichever you prefer, this is a critical "empowering" skill for managers. and leaders.

Agreements versus expectations

Agreements are clearly defining who will do what by when, then all people agree. Agreements allow people to honor their word and set clear boundaries.

Expectations are unclear and set us up for disappointment when they aren’t met and a “okay, that’s what you were supposed to do” meh-feeling when they are.

Conscious Leadership Group might be the most underrated source of excellent (free) leadership and management resources that I'm aware of. https://conscious.is/resources

Still remote?

37 minute read from 15Five CEO David Hassell on working remotely (How does Medium calculate those times?)

https://medium.com/@dhassell/ceos-and-leaders-heres-how-to-prepare-for-an-extended-period-of-remote-work-14968f3d668e

Don't postpone happiness

I’ve made this mistake many times: postponing happiness or joy until something happens.

“Curing the negatives does not produce the positives.” - Seligman

I am grateful that (for me) focusing on the present moment (when I am able to do so) produces a positive experience of control and hope.

“Hope is important because it can make the present moment less difficult to bear. If we believe that tomorrow will be better, we can bear a hardship today.” - Thich Nhat Hanh

PS One can find the present moment while doing anything, not just sitting and breathing.

https://www.headspace.com/meditation-101/what-is-meditation

Grief can help us find meaning

Many are grieving right now due to COVID-19, racial injustice, and more.

Research suggests that grief has different facets: denial, anger, bargaining, depression, and acceptance.

Remember: Grief happens differently for everyone. Grief doesn’t happen in a linear order. Not everyone experiences every facet of grief.

David Kessell recently added meaning as another facet in Finding Meaning: The Sixth Stage of Grief. More on grief and meaning in HBR

This reminds me of the great teacher Thich Nhat Hanh and his work about transforming suffering into peace, joy, and liberation:

“Suffering is not enough. Life is both dreadful and wonderful...How can I smile when I am filled with so much sorrow? It is natural--you need to smile to your sorrow because you are more than your sorrow.” - Thich Nhat Hanh

When there's a crisis, people need...

  • Security

  • Safety

  • Connection

  • Hope

Adjust your leadership, culture, People programs, and even your marketing message accordingly.

With COVID-19, quick-service restaurant and food delivery commercials right now aren’t even about food. The focus is on safety: plexiglass shields and contact-less everything.

PS Did you know that Maslow probably didn’t represent his theory of needs as a pyramid?

https://scottbarrykaufman.com/who-created-maslows-iconic-pyramid/