Dr. Jeff Smith is proven leader, psychologist, strategist, inventor, best-selling author, and speaker who leads teams that build and launch technology and experiences that help people and organizations thrive at scale. Jeff has a diverse, award-winning background in operations, product, innovation, design, UX, technology, marketing, sales, customer experience, and G&A.
Jeff is the author of the Amazon #1 Best-Seller, The Meaningful Manager: How to Manage What Matters, a step-by-step how-to guide to people management that's simple, impactful, and fullfilling.
Jeff's next book has a working title of "AI Transformation Made Simple" and will be released in June 2026. Check it the latest complete draft (for free) at jeffsmithphd.com
Jeff is an inventor on 15 issued US Patents, as well as over 125 IP publications, and was honored to receive Master Inventor designation both at IBM and at Toshiba Global Commerce Solutions.
Jeff co-created the Human Potential Index with Courtney Bigony, MAPP, and Dr. Scott Barry Kaufman. Learn more at positiveproductdesign.com
Jeff received his PhD in Psychology (Human Factors and Applied Cognition concentration; minor in Design) at North Carolina State University, his BAs in Psychology and Philosophy from Wheeling Jesuit University, and lifelong lessons from his completing his 1L experience at the Duquesne University School of Law (before deciding he didn’t want to be an attorney). Jeff is certified in Crucial Conversations, Tilt 365 True Tilt Personality Profile, Tilt 365 Positive Influence Predictor, and Tilt 365 Team Agility Predictor. Jeff was a Certified User Experience Professional (Board of Certification in Professional Ergonomics) for almost 10 years.
