I had the great pleasure of learning some negotiation tactics from Chris Voss (former top FBI negotiator) and Brandon Voss. Labeling, mirroring, and silence are critical tactics for any leader and manager.
https://www.youtube.com/watch?v=MjhDkNmtjy0
I had the great pleasure of learning some negotiation tactics from Chris Voss (former top FBI negotiator) and Brandon Voss. Labeling, mirroring, and silence are critical tactics for any leader and manager.
https://www.youtube.com/watch?v=MjhDkNmtjy0